Common Questions
-
How Does it Work?
Subscriptions allow you to sign up to regularly receive deliveries in a hassle and worry free way.
Simply visit the products you'd like to subscribe to, select the 'Subscribe & Save' option, select how frequently you'd like them delivered, and add the product/s to your basket.
Your card will then be charged automatically at the intervals you have selected.
You can cancel or manage your subscriptions at any time through the Subscription Portal
-
How Do I Update My Subscription?
You can manage your subscriptions at any time through the Subscription Portal.
Feel free to get in touch if you need assistance. Please allow 3 clear working days when requesting manual edits to ensure there is time for the order to be updated.
-
Can I Use a Discount Code to Pay for a Subscription?
Unfortunately discount codes aren't applicable to subscriptions and can only be applied to one-time orders.
-
Will I Earn Loyalty Points?
Yes! You'll still earn loyalty points on your Subscribe & Save orders - these will be automatically added to your account.